FAQs

How do I download purchased PDF patterns?

After completing your purchase, you can download the PDF pattern files to your device from both the order confirmation page and email.

On the website:

In order confirmation email:

I accidentally closed the order confirmation page, and did not receive any email! Can I still download the patterns?

Don’t worry! Please reach out to us via our contact form, and let us know which patterns you ordered. We should be able to resend the order confirmation email, which will contain links to download your patterns.

Can I get a refund for purchased patterns?

Unfortunately, we cannot process a refund if you have downloaded the pattern file. If you have not downloaded the pattern and would like a refund, please contact us and let us know your order number.

Contact form

[contact-form to=”crochetlovemelbourne@gmail.com” subject=”Enquiry from FAQs page”][contact-field label=”Name” type=”name” required=”1″][contact-field label=”Email” type=”email” required=”1″][contact-field label=”Message” type=”textarea” required=”1″][/contact-form]